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Pricing, Quotes and Final Total
Martinez Cleaning Service Pricing
At Martinez Cleaning Service, Our pricing is based on labor, time, square footage, service type, condition, selected add-ons, access/readiness, travel/logistics, and required crew size. We aim to provide clear flat-rate pricing once the scope and condition are confirmed.
What Your price is based on
- Total square footage of the area being cleaned.
- Service type: Standard/Recurring, Deep Cleaning, Move-In/Move-Out, or Commercial.
- Condition level at the time of service: light, normal, moderate, heavy, or extreme.
- Add-ons and extra-detail work selected before the appointment.
- Access/readiness: occupied vs. empty, surfaces cleared, appliances emptied, cabinets/closets empty, pets secured, parking/access available.
- Crew size, schedule, travel time, and job complexity.
- Final Quote Confirmation
- A quote is not final until the scope, square footage, condition, add-ons, and service date/time window are confirmed in writing.
- If photos/video are not provided, we may provide a price range first and confirm the final total after a quick on-site walkthrough before starting.
- We do not begin work until the final scope and total are confirmed.
- If conditions on arrival are significantly different from what was shown or described, we will pause and confirm options before continuing.
- What can change your quote on arrival
- Heavier-than-expected grease, soap scum, hard-water buildup, pet hair, dust, odors, or residue.
- Additional rooms, bathrooms, levels, garages, closets, or areas not included in the original quote.
- Appliances/cabinets/fridge/freezer not emptied for interior add-ons.
- Heavy clutter, blocked surfaces, unsafe access, pets not secured, or utilities unavailable.
- Add-ons requested after the original quote.
- Restoration-level work such as severe hard-water removal, grout restoration, thick grease layers, or heavy pet hair removal.
Any updated price/scope will be explained and confirmed in writing before extra work begins.
50% Deposit Policy
Booking and Deposit
A 50% deposit is required to reserve your appointment. Your appointment is not officially booked until the date/time window is confirmed, the quote/scope is approved in writing, and the deposit has been received. The deposit is applied toward the final total.
Deposits reserve our crew, travel time, supplies, and schedule availability for your specific appointment. Because we turn away other work once your spot is reserved, deposits are non-refundable once the appointment is booked.
With 48+ hours’ notice, the deposit may be transferred one time to a new appointment date within 30 days, subject to availability. Cancellations, reschedules, lockouts, no-shows, or client-caused delays with less than 48 hours’ notice may result in the deposit being forfeited and a new deposit being required to rebook.
Deposit Required to reserve appointment
- A 50% deposit of the approved quote is required to reserve the appointment date/time window unless a different deposit is stated in writing.
- The deposit is applied to the final total.
- No deposit = not booked. We cannot hold time slots, crews, or routes without a deposit.
- The appointment is officially booked only after the date/time window is confirmed, the quote/scope is approved in writing, and the 50% deposit is received.
Deposit transfer and cancellation rules
- Deposits reserve labor, travel, supplies, and schedule capacity for a specific appointment.
- Deposits are non-refundable once the appointment is reserved.
- With 48+ hours’ notice, the deposit may be transferred one time to a new appointment date within 30 days, subject to availability.
- With less than 48 hours’ notice, same-day cancellations, no-shows, lockouts, or client-caused inability to perform, the deposit is forfeited and a new deposit is required to rebook.
- If Martinez Cleaning Services must cancel for reasons within our control and cannot provide a reasonable reschedule option, the deposit may be refunded or transferred at the client’s choice.
- Weather, emergencies, unsafe conditions, illness, or events outside either party’s control will be handled case-by-case in good faith.
Accepted Payments Methods
Pay your Martinez Cleaning Bill Online
- Zelle.
- Apple Pay.
- Credit/debit card through Square invoice/payment link.
- PayPal, when approved.
- Cash, when approved.
Photos, square footage and walkthroughs
To quote accurately and bring the right team, supplies, and time window, we may request square footage, photos, or a short walkthrough video before confirming a job.
Required for accurate quoting
- Total square footage of the area to be cleaned. Zillow/Redfin links are acceptable.
- Kitchen photos: sink/faucet, stovetop/oven front/knobs, cabinet fronts near stove, backsplash, and one wide kitchen shot.
- Bathroom photos: tub/shower/glass, sink/faucet, toilet, and one wide shot of each bathroom.
- Living/bedroom photos: one wide shot of each main room and baseboard condition if relevant.
- Add-on photos: oven interior, fridge/freezer interior, windows/tracks, blinds, grout, empty cabinets/drawers/closets.
On-site walkthrough
- We do a brief walkthrough before starting to confirm scope, priorities, condition, add-ons, and access.
- If the condition is materially different from the photos/video or details provided, the final price and/or time may be adjusted before work begins.
- If the client is not present, approval may be confirmed by text, Yelp/Thumbtack message, email, or phone before work continues.
Photo Consent and Privacy
- We may take before-and-after photos for documentation, quality control, training, damage documentation, or proof of completed work.
- We do not intentionally photograph faces, personal paperwork, mail, valuables, family photos, or identifying details.
- Marketing use is only with permission, and we avoid anything that identifies the client or home.
- If you prefer no marketing photos, tell us before service. We may still document work areas privately for quality/scope protection unless prohibited by agreement.